FAQ

F.A.Q.’S

How can I pay?

We accept PayPal, American Express, Visa and MasterCard credit cards, as well as AfterPay.

For AfterPay policies please refer to the AfterPay tab at the bottom of our website.

Do you ship internationally?

We currently do not ship outside of Australia.

I’m really looking forward to receiving my new purchase. Can I check how long it will be?

Please allow 2+ business days for your delivery. Delivery times will vary depending on destination points. We also offer the option of an express next day service for a small cost.

All orders placed before 2pm AEST on business days we will endeavour to dispatch the same day. For all orders placed after 2pm AEST we will endeavour to dispatch the same day, if not we will dispatch the next business day.

Are there any delivery costs?

Indaia Swim is pleased to provide free delivery for all orders of $100 or more.

Orders of less than $100 will incur a flat delivery fee of $9.95 using Australia Parcel Post. The express next service incurs a fee of $12.95.

How do I return a product?

Please refer to our Returns and Exchanges Policy for all returns information.

How can I be confident I’m ordering the correct size…?

Please refer to our size chart. Please note that this is only a guide, but can be helpful If you would like specific information for a product you can email us on enquiries@indaiaswim.com.au , we will contact you asap for a friendly chat!

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How can I contact you?

Our online store customer support is available 9am-5pm AEST Monday – Friday.

Our postal address is: PO Box 166 Maroubra, Sydney NSW 2035

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